Join alongside 1000+ customers, happy customers, in providing a unique experience to your customers by providing customer services on the go. Surbo chat app allows you to perform live chats with your agents, mark them as a lead or log an issue in the form of a ticket. While being in an active chat users can send documents or images to the customers from their mobile app, transfer the chat to their teammates, ask a query with their teammates via an internal comment and tag a chat to list them categorically for reporting purposes and can do much more. With a dynamic dashboard, user can view their performance KPIs like total chats, unique customer, average time spent on a chat etc being updated instantly.

User can also view their chat history through the archive chat section. Moreover, they can address the queries missed during their offline hours by sending them a notification push telling their customers that we are back online.