It serves following purpose - Dealer will be able to see the current location of their EOS VAN through live tracking - Dealer will be able to see all the open and closed ticket of EOS van and his own ticket. - He will be able to update the ticket status from his mobile app. - Dealer will be able to see complete dashboard. - Dealer will be able to see the history of all ticket. - Updated activity from mobile app will reflect on call center web portal also.