Verint® Experience Mobile™ provides EFM users with a powerful set of tools to quickly close the loop with customers and manage cases, anywhere, anytime. Key Features: Case list: Quickly find cases that need your attention Case details: Investigate a case, view priority, re-assign, edit custom properties, and close cases Contact customers: Call or email the customer via built in collaboration tools Case comments: Add notes for you or others to review Case history: View the case histo