Jitbit Helpdesk for Android allows you to access your account in Jitbit Helpdesk software from your mobile device. (Jitbit Helpdesk is a customer support ticketing software system) Features include: *Viewing unanswered, unclosed or all support tickets *Viewing basic details and replies of individual tickets *Posting replies for everyone or for techs only *Changing tickets status and other details *Viewing attached images *Using canned responses and more... Some of the features of the new app: