Take your service desk with you, with MSM Mobile you can: • Raise requests • Create configuration items • Read the news • Search for (and view) requests, knowledge items and configuration items • Find configuration items by their barcode • Access your lists • Update requests (add note, move status, reassign, reclassify and add attachments) • Update configuration items (change status, update hardware details, people and add attachments) • Update knowledge items (add attachments) • Receive push n