Service Desk app has been designed for Analysts and Self service users. Using the Service Desk mobile app, users can obtain Service catalogue, create a ticket and approve the ticket all from a mobile device. Using Service Desk Mobile App, Analysts can respond quickly anytime, anywhere using the single-action workflows. This helps to reduce Mean-time-to-Resolution and enhance service efficiency there by improves customer satisfaction Key benefits of Service Desk App are: • Submit and vi