Servicelovers is a positive rating concept for customers who want to rate, find, and encourage good customer service. Customers can rate and give "Digital tips" and that extra gratitude, but without extra cost, when they have had a good customer service experience. Service employees can get the tangible recognition and “Digital Tips” to their Servicelovers profile, and can then use these tips to show their value as employees. By receiving positive and tangible recognition, those who provide