Contains a full range of technical support: programmers, system administrators, technicians, computer networks, generalists and managers. Allows you to organize the recording of incidents and tickets. The application can work as an independent solution for one employee, or in conjunction with the configuration "IT Department Management 8 revision 3.1" on the 1C platform, for organizing team work. Allows you to automate the handling of ITIL incidents. The app uses graphic materials from the site