Hello by MSG91 is an integrated digital communication platform that elegantly fuses the power of a contact center, AI-driven chatbot, and a shared inbox. With its comprehensive suite of features, businesses can offer a seamless, consistent, and efficient customer support experience across various channels. Key Features: Unified Dashboard: All-in-one Interface: Aggregate phone, chat, email, and social media interactions into one intuitive dashboard. Interaction History: Access prior customer i