SpeakUp, as the name itself suggests, is a mobile application where consumers can voice their complaints or provide suggestions and feedback for a company, product or service be it a Ministry, a hospital or a food joint as a consumer. With SpeakUp we aim to revolutionize the age-old complaint redressal system by leveraging Social media which is now rapidly evolving as a one-stop response channel/medium for organizations. (For eg: #Twitterseva adopted by various government departments) Through