A BPO interview question answers for freshers and experienced ones. A guide to get job in bpo companies and call centre companies. Business process outsourcing (BPO) is the contracting of non-primary business activities and functions to a third-party provider. BPO services include payroll, human resources (HR), accounting and customer/call center relations. BPO is also known as information technology enabled services (ITES). Business process outsourcing (BPO) is the contracting of a specific