P2bs is an integrated Help Desk, Inventory and After-Service software where IT professionals control in an easy, safe and efficient way the so called achieving impressive results. P2bs has control of service SLA, with graphics and reports in the form of uncomplicated BI. It has the interaction of the call between the technician and the user in a fast and safe way for solutions to IT problems, as well as a knowledge base. Automated inventory, eliminating time and gaining productivity and assertiv