Whether it's buying a house, disputing your cell phone bill, scoring more frequent flier miles, haggling in China, or paying off your credit card, the basic principles of negotiation are the same. Just remember that even the most skilled and experienced negotiators will feel discomfort when negotiating.

With tons of information and in-depth guides for each aspect, you’ll learn the pros and cons, requirements, and steps you should take to successfully be the negotiator.