Connecting Local Communities and Employees to Maintenance Teams:
NEXGEN 311 is an innovative service request platform designed to streamline how service requests get reported and resolved. With NEXGEN 311, customers and employees can now report service requests straight from a desktop or mobile device, while maintenance teams scan view, track and resolve issues in real-time. Service requests reported from the portal are automatically sent to NEXGEN Asset Management and routed to the appropriate maintenance team. Most importantly, customers and employees are updated throughout the lifecycle of their service request.

What does NEXGEN 311 do?